Mercure Tokyo Haneda Airport

Very spacious room with great design, ideal when traveling with a lot of suitcases, closet, very comfortable bed, great amenities which were refilled every day, big bathroom, wide window with nice night view, the sofa and table are nice for relaxing or working, and has main as well as ambient lighting. The AC is great (for people sensitive to air current is ideal, as it's not directed to the bed), and even though it was winter, the room was warm and didn't necessarily needed heating. The staff was very kind (especially at the reception bar) and helpful. The location is convenient next to the airport, and there is a direct metro line to some of the central parts of Tokyo.

Everything was fantastic. The reception lady that checked me in was absolutely wonderful. There were a lot of terribly loud tourists and I requested a quiet floor to stay away from them. She assisted me very well and personally brought us an extra blanket to our room. She also gave extra information about the hotel location and made sure we check the view of Mt. Fuji from the window in the morning which was very nice. The shuttle bus to the airport is really convenient and efficient. The hotel information online is wrong as it says they only drop off at terminal 1 but it drops off at all terminals. The first drop off is terminal 3 arrivals. It takes approximately 15 minutes from the hotel. It then goes to terminal 2 and 1. The driver was very good and helpful. If you are going to the hotel on your own it is near the Otori station. Also easy to go to Tokyo from here by train.

Very convenient for the haneda airport limousine. Not very convenient for travel into many of the parts of Tokyo, but I enjoyed Odaiba, Harajuku & Shibuya with travel times of around an hour. I was extremely impressed by the cleanliness & interior design of the location. In terms of modern hotels, it was the most beautiful I stayed at during my trip. The staff was also extremely kind and helpful.

Clean and new and comfortable. The design is stylish too. The shuttle bus service between the Haneda airport and the hotel.

We were expecting a good experience being a Mercure Hotel but this surpassed our expectation. From the start when we were greeted by a warm young person even before stepping foot in the hotel. He helped us with our luggage and showed us to reception. Our check in was efficient and enabled us to get up to our room quickly, after a long day travelling. The room was large and well appointed and we loved everything about it. Breakfast and dinner in the hotel restaurant were exceptional due to the food choices (we really needed quality western food after 15 days in Japan). The staff were lovely and personable, talking with us about our trip and home country. The shuttle bus service was very well organised and we had no doubts about getting to the airport on time early the next morning. Thank you, Mercure for making our last night in Japan so smooth and relaxing.